Question 1

How do I start?

Accepted Answer

After subscribing to a plan, you'll receive an email shortly after granting access to your personal Trello board. That's all you'll need. Feel free to book a call or reach out at hello@poketdev.com if you have any questions before subscribing.

Question 2

Do you handle infrastructure, cloud, and custom requests beyond Python application code?

Accepted Answer

Absolutely! While Python is our core language, we handle the full spectrum of development needs. This includes: Infrastructure as Code (Terraform, CloudFormation, Pulumi), cloud architecture on AWS/GCP/Azure, CI/CD pipeline setup (GitHub Actions, GitLab CI, Jenkins), container orchestration (Docker, Kubernetes), database design and migrations, serverless functions, monitoring and observability setup, and custom integrations with any third-party API. If your project needs infrastructure or DevOps work alongside Python development, it's all covered under your subscription.

Question 3

Do you have a referral program?

Accepted Answer

Yes! It's our way of showing our appreciation for your support and trust in our services. Email us at hello@poketdev.com to receive your own personal promo code that tracks your sales. The promo code gives each new customer $500 off their first month and you will receive a referral bonus of $500 for each sale. The payment will be made to you via wire/electronic transfer to your provided bank account. You do not need to be a current Poket Dev customer. There is no limit on how much you can earn.

Question 4

What are your working hours?

Accepted Answer

We operate Monday through Friday, excluding national holidays.

Question 5

How do I submit a request?

Accepted Answer

You can add unlimited request cards to the "Requests" column on your personal Trello board. Once you're ready for us to start working on a request, simply move it to the "Active Request" column and we'll start working on it. Please note that only one request can be active at a time.

Question 6

How do I receive completed code?

Accepted Answer

Upon completion of your active request, we deliver code directly to you through a private GitHub Repository. The link to your repository will be shared in the corresponding request card on Trello, ensuring secure and convenient access to your code and simple instructions.

Question 7

What options do I have once I have received code?

Accepted Answer

Once your new software is up and running, you have two options on your Trello board: 1. Approve: If you are satisfied with the delivered code, you can move the active request card to the "Approved" column. This allows you to move a new request from the "Requests" column to the "Active Request" column so we can start working on it for you. 2. Request Changes: If you require any changes such as refactoring, bug fixes, or additional features, simply leave a comment on the request card. Keep the card in the "Active Request" column, and we will work on delivering further enhancements based on your feedback.

Question 8

How do unlimited requests work?

Accepted Answer

You're able to add an unlimited amount of requests to your Trello board and they will be delivered one by one.

Question 9

What if I have one large request?

Accepted Answer

Whether you have endless small requests or a single large request, we are well-equipped to handle them all. In case of a large request, we apply a continuous development approach, delivering features as the project progresses. This incremental delivery method enables you to provide feedback along the way, ensuring that the final result meets your expectations.

Question 10

How is code quality?

Accepted Answer

We maintain high code quality through following practices: Coding Standard: We follow PEP 8 guidelines. Formatting: We use BLACK for consistent code formatting. README: Clear instructions to easily guide you. Linting: FLAKE8 helps catch errors and enforce coding conventions. Code Analysis: RADON measures code complexity and maintainability. Security: BANDIT scans for potential vulnerabilities. Import Sorting: ISORT organizes import statements. Type Checking: MYPY performs static type checking. We provide multiple convenient options to run code based on your preferences: Docker: Enables containerized seamless deployment and portability. Poetry: Simplifies dependency management and execution. requirements.txt: Lists project dependencies for easy installation with pip.

Question 11

What tools will I use?

Accepted Answer

Trello: You don't need prior Trello experience, it's very simple to use. Your personal Trello board serves as your "all-in-one" Poket Dev dashboard. It features our workflow columns such as Unlimited Requests, Active Request, and Approved. It also includes a "Start Here" column with all the info you need such as guides and managing your subscription. GitHub: Being familiar with GitHub basics is plenty. We use GitHub to deliver code developed for each of your requests. Each request will have its own GitHub repository, which will be shared with you through the Trello request card. Python: You or someone on your team should have a working knowledge of Python. All code we deliver to you at Poket Dev is written in Python. We will always include detailed instructions in the repo README for multiple methods to setup and run the code, but as with all code, requires a working knowledge of the language to use.

Question 12

Do you have an example Trello board?

Accepted Answer

Of course! Checkout this example Trello board to see how easy it is to use Poket Dev. Shortly after subscribing you'll receive a personalized board tailored to your company, mirroring the one provided as an example.

Question 13

Shouldn't I just hire employees?

Accepted Answer

Hiring software engineers is costly and has additional overhead such as recruitment, onboarding, training, retention, turnover, management, team dynamics, compliance obligations, administrative tasks, scalability limitations, resource inefficiencies, market competition for talent, staying up-to-date with evolving technologies, maintaining a competitive compensation package, hidden costs, productivity, and adhering to legal guidelines such as employment laws, intellectual property protection, non-disclosure agreements, non-compete agreements, and potential legal disputes. Poket Dev eliminates all of that.

Question 14

Who is Poket Dev best suited for?

Accepted Answer

Poket Dev caters to businesses of all sizes and industries. Our services are well-suited for a wide range of organizations, including Fortune 500 companies, startups, enterprises, small businesses, and more. Whether you need to scale your development team, or want to enhance your software capabilities, Poket Dev is here to provide a simple comprehensive solution for you.

Question 15

Who's writing my code?

Accepted Answer

At Poket Dev, you have the unique opportunity to work directly with me, the founder — an experienced senior software engineer who holds a computer science degree and brings over a decade of extensive work experience across Fortune 500 companies, startups, freelancing, and open source. With specialized expertise in Python and a deep understanding of diverse fields within software engineering, Poket Dev always ensures delivery of exceptional code that meets your requirements with precision and excellence.

Question 16

Why are there a limited number of spots?

Accepted Answer

To provide personalized attention and maintain the highest level of quality, we only offer a limited number of spots to our Unlimited Software Engineering Subscription. This ensures dedicated resources and focused expertise for each customer, resulting in exceptional results and a superior experience.

Question 17

What options do I have if my request cannot be fulfilled?

Accepted Answer

If your request is within the scope of Python and technically feasible, we are highly proficient in developing it. However, with the occasional request that exceeds Python's capabilities, we will quickly communicate with you via comments on the request card in your Trello board. This enables us to swiftly address the situation by either suggesting modifications to the request or allowing the selection of a new request, ensuring that we can efficiently continue our work for you without delay.

Question 18

How quickly are requests finished?

Accepted Answer

Our typical turnaround time for an average request is 72 hours; however, this duration can vary significantly based on the length and complexity of the specific request. We complete all requests as quickly as possible while ensuring attention to detail and maintaining the highest quality standards.

Question 19

How do we communicate?

Accepted Answer

Our communication process is streamlined through your Trello board, where you can utilize comments on your request cards. At Poket Dev, we follow a no-meeting philosophy that prioritizes tangible coding. This approach forms the foundation of The Unlimited Software Development Plan, enabling us to deliver even more and higher-quality code to you at a flat price. If you have any questions or need additional information, or vice versa, we promptly address them through comments on your request cards.

Question 20

Can I request changes to previous code?

Accepted Answer

Yes, of course! If you'd like to request changes to any code we have delivered in the past, simply activate a new or previous request card with details of the desired modifications.

Question 21

Do you offer different programming languages?

Accepted Answer

We exclusively offer Python. Python's versatility and efficiency are key factors enabling us to offer the Unlimited Software Development Plan at an affordable price.

Question 22

Can I cancel my subscription?

Accepted Answer

Any time! You have complete control over your subscription at Poket Dev to cancel whenever you would like. There are no contracts, hidden fees, or commitments of any kind binding you. Managing your subscription can be done through your personal Trello board. If you decide to cancel, please note that the current month's fee is non-refundable but you can still enjoy access to our services for the remaining duration of the current month.

Question 23

Do I lose access to my previous code when I cancel my subscription?

Accepted Answer

Absolutely not! When you cancel your subscription, you will still retain access to all the code that we have developed for you.

Question 24

Do you offer refunds?

Accepted Answer

We are unable to offer refunds. However, we firmly believe in providing our customers with the freedom to cancel their subscription at any time. As always, there are no contracts, hidden fees, or commitments of any kind.

Question 25

Where is Poket Dev located?

Accepted Answer

Poket Dev, LLC is headquartered in Detroit, Michigan. All of your code is hand written in the Great Lakes State.

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